Slingshot Pay-As-You-Go Roaming Dial-Up Internet Access

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Customer Support

Need help? We have it online.

Or, check our Frequently Asked Questions. If you don't find your answer there, you can reach our proffessional support staff by filling out the form shown below.

Not a Slingshot customer? Please use our Feedback Form.

Please fill out the following form, then click "Send to Customer Support."
All fields are required.

Enter your Primary Access Code in the box below.
Your Primary Access Code is the first access code you used to connect with slingshot. Places you can find it are: on the card that came with your CD, printed on the sales receipt from your original purchase, or click the Slingshot tray icon and select "About Slingshot" from the pop-up menu.

Primary Access Code:

15 alphanumeric characters; dashes are optional

Your name:

Your e-mail address:

Our staff will send their answer(s) here.

Your question:

Please be detailed so we can best address your question.

Or, call Customer Support at 1.866.506.9600 between 9 a.m. and 9 p.m. Eastern Time (ET) Monday to Friday. Please have your Primary Access Code ready.

Need to reinstall after having Customer Support reset your account and don't have your CD? Download the software (a 2 MB file) and have your Primary Access Code ready.

The Internet. On Your Terms.™